Q Nails & Spa | Nail salon in Martinsburg, WV (2024)

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Tiffini L.

☆☆☆☆☆10/28/2023

I went in for a manicure and a pedicure. Steven, the manager, was who did my pedicure. He was 100% disinterested in doing anything at all. He soaked my feet in lukewarm water for 10 minutes, barely scrubbed my heel and one toe with the pumice stone. Two swipes on each foot. Then he told me that I did not have any calluses and how lucky I was. I absolutely have calluses on my feet because I touch them constantly which is why I try to get a pedicure when they are bad. They are really bad. He didn't even use the scraper, just the little purple scrub brick. When it was time to "massage" my legs he just kept rubbing circles on my left ankle while he scrolled his phone with his other hand. He wasn't even looking at my legs or my feet. He just used one hand to awkwardly touch my leg and foot while he looked at whatever he was looking at on his phone. It was the absolute worst pedicure I have ever had in my life. I don't the chance to get pedicures as often as I would like so when I do go, it is really disappointing when it's terrible. Please do not go to this place, it is a waste of money and time. Maybe someone else would do a better job but I assumed the manager would be one of the best.
The woman who did my manicure was nice. I have only had 3 manicures in my whole life so I didn't have much to compare it to.
Update; The photo is my gel manicure after less than a week. I haven't had many manicures, but I have had plenty of gel pedicures, and I know that they absolutely are supposed to last more than six days. Please save yourself your time and money and go anywhere else but here.

Mary F.

☆☆☆☆☆9/6/2023

I have been to Q Nails several times now and won't go any again. The guys give the best pedicures and on my last visit I had a special request and Ava did an amazing job.

Rachel C.

☆☆☆☆☆7/15/2023

This is my favorite nail salon in Martinsburg. They are fast, they take appointments and walk ins and I have never waited long as a walk in. They are friendly and offer ideas and advice on nail colors and selections.

Vera V.

☆☆☆☆☆4/19/2023

Definitely do NOT recommend. They're scammers and not thorough. I received a manicure and pedicure for the first time here. The young guy didn't clean out under my nails for either services; neither did he trim cuticles. Initially, the guy started asking me questions with a thick accent and spoke very fast. I asked him to repeat himself and told him that I didn't understand him. He suddenly spoke CLEAR English. My friend was with another male technician who also had an accent. She ended paying for more services than she knew she was agreeing to. I have heard of salons faking accents to confuse clients and to have them agree to additional services with this strategy. Well, it's real. And they do it here. I was done with my services well before my friend, who was receiving the same services. It turns out my guy wasn't doing everything and he was rushing to go smoke outside. Don't recommend and won't be returning.

Elenna K.

☆☆☆☆☆4/8/2023

Don't go here, terrible dip. My pedicure was great, however my manicure was horrible. First I had to ask to use a clean towel. During the process I asked to fix things and he would not fix it and argued with me, got nail polish all over me every time he dipped in the bottle it dripped across my hands, very uneven base polish application so that when he filed down the color was uneven, had to ask him to fix a chunk of dip that he filed down too far and ignored.