About O’Reilly Auto Parts
O’Reilly Auto Parts dominates the auto parts retail industry across all its target markets. From that one store in 1957 to the 5,873 stores in 47 states and 27 ORMA stores in Mexico that we have today, it’s quite a journey.
Its mission is to be the go-to auto parts distributor for the general public, automotive professionals, and wholesale distributors in their respective geographic markets by offering the best possible price/quality ratio and customer service.
O’Reilly will achieve this goal by creating a compensation and benefits package to entice and retain employees with the company’s skills and experience to expand and thrive.
O’Reilly Auto Parts price match guarantee
Yes, however, there are some exceptions to their price-matching policy. They also guarantee that they have the lowest price in the market.
The usual stuff:
- Items must be identical in terms of brand, model, size, and color. The warranty must also be the same or comparable.
- The price-matched product must be in stock both at O’Reilly and the competitor.
Gotchas:
- O’Reilly will not price match with their online competitors.
- There is no definitive list of competitors they price match. Some O’Reilly stores match the price of certain competitors and others might not. You’d better talk to a store employee before making a buying decision.
Does O’Reilly Auto Parts price match online?
No. O’Reilly Auto Parts works hard to give consumers the best deal possible, but they cannot match online competitors’ prices.
Online prices are often more affordable due to a lack of store personnel and other costs. However, in return, it’s harder to choose the appropriate part for your car without actually seeing it and talking in person to a store employee.
Does O’Reilly Auto Parts price match in-store?
Yes. The majority of local rivals’ prices will be matched at their retail stores.
Does O’Reilly offer a price adjustment?
O’Reilly doesn’t seem to have a price adjustment policy. So if you buy something and the price of that product drops after a few days of your purchase, you are out of luck.
Unless you aren’t… Some store managers might be flexible on this, especially if you are a regular customer, and might agree to adjust your price and refund the difference in some way.
O’Reilly Auto Parts competitors & price match
O’Reilly Auto Parts usually price matches most of its competitors in the car parts niche. However, general stores – like Amazon or Walmart – might not be price matched.
Since O’Reilly only price matches in-store, certain stores might be more flexible on the companies they price match than others.
Does O’Reilly Auto Parts price match Home Depot or Walmart?
Since both Home Depot and Walmart are general retailers, not specialized in car parts, certain O’Reilly stores might price match local Home Depot or Walmart stores and others might not.
However, they are unlikely to match the online prices of these companies.
Does O’Reilly price match Amazon?
Since Amazon offers its services online and O’Reilly doesn’t price match online prices, you are unlikely to succeed with such a request.
Will O’Reilly price match RockAuto?
Even though RockAuto is a competitor in the car parts niche, they don’t have physical stores. Therefore O’Reilly probably won’t honor RockAuto prices.
Best-selling products of O’Reilly Auto Parts
As well as providing excellent service, O’Reilly is also noted for its extensive selection of premium auto parts.
Brakes, batteries, A/C, heat, filters, oils, bulbs, and more are just some of the covered categories on their website. O’Reilly Auto Parts is a great place to shop because you can always find what you need there.
In addition to selling high-quality goods, they also provide trustworthy services like towing, battery testing, engine diagnostics, fluid and battery recycling, and more. They offer both free and paid services for vehicle parts.
Check engine light inspection, starter and alternator inspection, bulb and wiper blade installation, and more are all provided at no cost.
Tools are available for rent, and services like brake drum and rotor resurfacing, custom hydraulic hose fabrication, automobile paint mixing, and paint matching are available for a fee.
They also have a fully-stocked machine shop staffed by experts that can assist you with any machining or engine overhauling tasks. When it comes to engine repairs, rebuilds, and restorations, go no further than O’Reilly Auto Parts, which has three engine machine shops around the country.
FAQs
How to contact O’Reilly Auto Parts?
Customers may reach their customer support through the following channels:
Call: 1-888-327-7153
Email: https://oreillyauto.custhelp.com/app/ask
Live Chat: https://www.oreillyauto.com/contact-us
Does O’Reilly Auto Parts have a loyalty program?
You may keep track of your purchases, get special discounts, and accrue loyalty points as an O’Rewards member. At the very least, you will receive 1 point for every $1 spent. When you reach 150 points, you’ll receive a $5 reward good toward your next purchase.
You can redeem your prize at any register or with their Parts Professionals. You can either bring your mobile device to present the prize or print it out ahead of time to bring with you.
The reward’s alphanumeric code can be used for online transactions and is located beneath the barcode. When checking out at OReillyAuto.com, enter this code in the “Promo Code or O’Rewards Reward” box under “Cart”.
